Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless local laws mandate it. We recommend checking applicable regulations in your area. -
Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do I get to see the lease or sign it?
Owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified. -
Do you sell real estate too?
Yes, we offer full-service real estate assistance. Whether you're looking to buy, sell, or invest in property, our team is here to help. Contact our office to learn more about our real estate services. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to make paying rent convenient for tenants. When rent is not received on time, we communicate with tenants promptly and follow the lease terms and applicable Indiana law to address delinquent payments. -
How long of a lease do you sign?
Lease terms vary based on market conditions and the property owner's preferences. While most leases are for a 12-month term, shorter or longer lease options may be available depending on the property and circumstances. -
How much security deposit do you charge the tenant?
Security deposits are typically equal to one month's rent and are collected in accordance with applicable Indiana laws and lease terms. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units, condos, and commercial spaces. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Security deposits are maintained in a separate account and managed in accordance with applicable state laws. Deposit handling procedures are designed to ensure compliance and protect both property owners and tenants.





